
Key facts
- Email [email protected].
- Corrections get checked first.
- We can't access casino or bookmaker accounts.
- Need help now? 1800 858 858, 24/7.
How to reach us
Email [email protected]. Every message is read by a person.
What to include
- Corrections: the page address, what's wrong and a source if you have one.
- Questions: the page you were on and what you'd like to know.
- Business enquiries: who you are and what you're proposing.
What we can't do
We're not a casino or a bookmaker. We can't access your account, chase a withdrawal or settle a dispute. Contact the operator's support, and keep everything in writing.
Need help now?
Gambling Help Online is free and confidential on 1800 858 858, 24/7. In a crisis, call Lifeline on 13 11 14. More on our responsible gambling page.
Frequently asked questions
Can you help with my casino or bookie account?
No. Contact the operator's support team directly; we can't see or change any account.
How quickly do you reply?
Usually within a few business days.
